It's free to talk to the engineer first. Send us a photo or a video and the model number and we'll often tell you what's wrong without charging you a call-out at all. If it isn't worth fixing, we'll say so.
Beko, Blomberg, Bosch, Candy, Electrolux, Hoover, Lamona, Indesit, Hotpoint, Neff, Siemens, Whirlpool, Zanussi.
Samsung, LG, Maytag and Miele — parts cost more and take longer to source.
Built-in machines take longer to get out and back in. We're specialists — your cabinetry goes back as it was.
If the repair comes to more than about £80 in parts and labour, we'll usually tell you a refurbished machine from £99 is the better buy — and that one comes with six months' warranty.
Won't spin? Won't drain? Smells? Showing an error code? Our engineers wrote up the common faults and every error code we see, so you can check before you book.
Read the fault guide →